PSA: When a home isn’t ready for inspection, here’s what happens:
We reserve an appointment time specifically for your inspection. During that period, we often receive additional requests from buyers who are also eager to secure an inspection — thankfully we stay very busy. If the home isn’t prepared (for example: utilities are off or the property is not accessible), we are unable to complete the inspection, yet the time slot has already been held. That buyer may then go elsewhere because we were unable to serve them in that reserved time.
Additionally, our team may have already invested significant travel and communication time — often up to an hour drive each way, plus coordinating calls, texts, and scheduling updates with all parties involved. That easily adds up to 2–3 hours of work that must be repeated later.
Why this matters:
The buyer becomes frustrated and their transaction is delayed.
The listing agent receives multiple reminders (two emails and two text messages) prior to the appointment to ensure the home is ready — and is expected to communicate that to the seller.
We often lose income and another inspection opportunity because we held that time slot. This is why a re-inspection fee — sometimes $395 — is necessary
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